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What if the solution to the loneliness epidemic is as simple as moving into the neighborhood?
In this episode, host Heather Jallad sits down with Sean Bailey and Josh Jackaway from Apartment Life to explore how the church can play a vital role in fostering community in apartment complexes. Together, they discuss the transformative power of intentional relationships and partnerships with local businesses and nonprofits.
Listeners will hear inspiring stories of how small acts of presence and kindness have led to deeper connections and even life-changing moments. Sean and Josh share practical insights on how anyone can bring hope and hospitality into their own neighborhoods. Whether you’re a church leader, a ministry volunteer, or simply someone looking to make an impact, this conversation will inspire you to take the next step in building meaningful relationships where you live.
Josh Jackaway serves as a Vice President with the West Division of Apartment Life, which includes the Midwest, Mountainwest, Southwest, Pacific Northwest, and California. Prior to joining the team at Apartment Life, he spent 17 years as a pastor and church planter in Chicago and Kansas City. He’s passionate about equipping and developing everyday, ordinary people to plant the beauty, justice and Good News of Jesus in the pockets they already inhabit, to see the Kingdom of God emerge with intentionality and consistency over time. He’s been married for 13 years to Sara and together they have two boys, Bo and Weston.
Sean Bailey is the National VP of Customer Experience at Apartment Life, dedicated to enhancing the multifamily housing resident experience. With experience in the multifamily, church, and nonprofit sectors, he is passionate about faith-based initiatives that strengthen communities and create meaningful impact. Guided by his faith, Sean is committed to putting people first, fostering connections, and loving our neighbors to build stronger, more compassionate communities.
In season 5 of the Fresh Expressions podcast, we’re exploring the loneliness epidemic that is sweeping across North America and learning how new kinds of Christian community can help.
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Email us: podcasts@freshexpressions.com
Interview Summary
“You don’t need a grand plan to make a difference—just start by listening to people’s stories and inviting them into your life.” – Josh Jackaway
The loneliness epidemic is a pressing challenge, but Apartment Life is meeting it with intentionality and innovation. By embedding coordinators in apartment communities, they create opportunities for connection, belonging, and transformation. Sean Bailey and Josh Jackaway shared their insights on the Fresh Expressions podcast, illustrating how this unique ministry reflects the incarnational love of Christ.
The Power of Being Present
“Jesus became flesh and blood and moved into the neighborhood,” Heather remarked, encapsulating Apartment Life’s ethos. Coordinators live in the communities they serve, fostering relationships by being consistently present.
“It’s about creating safe spaces where people feel known, cared for, and valued—no matter their background.” – Josh Jackaway
This presence often leads to organic conversations and opportunities to share faith.
Transforming Communities
“Something feels different about this community.” Sean Bailey
Coordinators help reduce crime, increase lease renewals, and foster a sense of belonging. Josh described a community where “calls to the police went down, and neighbors started bringing brownies to the manager instead of complaints.” The ripple effects of this work are profound and lasting.
Partnering for Greater Impact
Josh highlighted the importance of partnerships: “When we host events, we collaborate with local businesses—like coffee shops or yoga studios—so it’s a win-win for everyone.” These collaborations enrich residents’ experiences while promoting local enterprises.
“We’re not operating in silos; we’re forming partnerships across churches, nonprofits, and the multifamily industry for the glory of God.” – Sean Bailey
Serving Diverse Demographics
From luxury high-rises to subsidized housing, Apartment Life reaches a wide array of communities. Josh shared a story of a family from Asia navigating life in the U.S.: “We found a Bible in their heart language and spent a year studying with them. When they returned home, they took the Bible with them, bringing Christ’s story to a place we couldn’t physically reach.” These moments illustrate the ministry’s far-reaching impact.
Addressing Loneliness in Transitional Times
“Am I known by somebody? Are those people for me?” Sean reflected on the questions that often define life transitions. Coordinators step into these vulnerable moments to provide support. “One manager told me, ‘I would pay you just to talk to the lonely people in my community,’” Sean shared. By meeting practical and emotional needs, coordinators create a safety net for residents navigating change.
Apartment Life exemplifies how intentionality and presence can combat loneliness and create thriving communities. By partnering with churches, businesses, and individuals, they show that ministry can happen anywhere—and it starts with a simple desire to love and serve others.
Reflection Questions
- How can your church better serve people in transitional phases of life?
- In what ways can you form deeper connections with your neighbors?
- What does it mean to “move into the neighborhood” in your context?
- How can businesses and churches collaborate to meet community needs?
- What role does vulnerability play in building relationships?
- How does the convenience economy influence community dynamics in your area?
- How can you reflect Christ’s love in everyday interactions?
